Monday, March 24, 2014

"...Beyond 100% Pleased ..."

 Pacific Lipo and the entire staff is top notch, the best it can possibly get.  From their stellar work to their amazing customer service, I would never go anywhere else besides Pacific Lipo for all my procedures and would recommend them to anyone interested in having liposculpture.  I first sought out this procedure at another office in the San Diego area.  The doctor there spent little time with me and was not very thorough in explaining the procedure.  I was almost entirely discouraged away from having the procedure performed, until I heard about and read the amazing reviews on Pacific Lipo.  And let me tell you, they exceed all expectations! I first came into contact with Stefani and Jasmine over the phone for scheduling my initial consultation.  They are both so kind, caring, and accommodating.  They worked with me on setting up the consult that best works with my time frame and considering that I am not local.  They were very prompt and consistent with follow-up reminders.  When I arrived at PL, they greeted me like family, asked me if I needed anything (water/snacks), seemed genuinely interested in asking me how my day was going, and gave me information they could as I waited for my consult with Rod, the Director of Surgery.  When I went in for my consult, I was very nervous to bare my bottom to a male I had never met before (I was interested in the inner thigh area). Rod's professionalism is outstanding! He made me feel very comfortable, thoroughly informed me of the procedure, took the time to answer all my questions, and provided me with his input on the area I was looking into having work done.  I made an appointment a few months down the line from the initial consult (early October).  Stefani and Jasmine were great in following up via phone an email with reminders and pre-operative care. They even helped with walking me through the financing options (I enrolled for the Discover It card to have the procedure performed). The day of the procedure, I was soooooo nervous! I could hardly take it! But Leti, the nurse on staff, came in with me in the beginning and asked me if I wanted to hold her hand - I was taken aback by her kindness! I was so scared at first, but she held my hand and spoke to me, and I swear I could have broken her hand by how hard I was squeezing! - but she was entirely focused on me and my experience in comforting me. She is truly an angel. After Rod did the prepping and the anesthesia, I was shocked by how simple the procedure was. Rod is beyond amazing at what he does. During the ENTIRE procedure, he engaged me in conversation. It completely took my mind off of what was going on, and even was enjoyable at times as we shared stories about recent travels and such. His demeanor overall is not only highly professional, but also warm and inviting, it makes the experience a great one. It has been one month since my procedure, and I can't tell you how amazing my results are! My thighs look slim and slender as if I was taken back 10 years to my dancing days! I am beyond 100% pleased with the service and outcome, I highly recommend this establishment to anyone considering liposculpture, and I am definitely a life-long patient. Thank you Stefani, Jasmine, Leti, and Rod for your outstanding work and kindness.
-Z.R. from Laguna Hills, CA 
Yelp.com 


Pacific Lipo | Liposculpture | Inner Thigh Procedure | Tumescent Lipo

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